I cannot say enough about how wonderful Kim is. She is always willing to offer help and additional training for our staff. Regardless of how many times she may have offered help before, she always has a wonderful attitude and desire to see people “get it”. Kim is always prompt, patient and professional. She always makes the learning experience fun when it could easily be stressful. She has shown our department how to make our work lives easier through utilizing the available technologies, and for that we are incredibly grateful!